FAQ
Every fair question we've been asked.
Obali TableKare is offline-first restaurant POS software for Ghana.
If yours isn't here, write to hello@getobali.com and we'll answer it directly.
Reliability & offline
Nothing, from your team's point of view. The till, kitchen display and payments keep working on the local device. Orders queue up and sync automatically when the connection returns.
Through a full service. Orders and payments are saved on the device as they happen, so an outage of minutes or hours does not stop the till. Everything syncs once the connection is back.
The till and kitchen display keep working offline. The QR menu runs on the guest's own phone and data connection, so if a guest has no signal, staff take the order at the till as usual and it lands in the same queue.
Every order is written to the device the moment it is placed, not when it syncs. If a tablet dies, charge it or move to another logged-in device and continue; nothing that was placed is lost.
GRA & taxes
Obali TableKare is built for GRA E-VAT requirements: every receipt is itemized with 15% VAT, 2.5% NHIL and 2.5% GETFund calculated and shown correctly, with a clearance reference on the slip.
The standard Ghanaian breakdown: 15% VAT, 2.5% NHIL and 2.5% GETFund, each shown as its own line, plus the subtotal and total in cedis.
No, and we keep that claim honest: Obali TableKare is built for the GRA E-VAT requirements, but it is not certified or endorsed by the Ghana Revenue Authority.
QR ordering
No app, no account, no card details. Guests scan the table code, order from the browser on their phone, and pay the waiter at the end as usual.
No. QR orders land in exactly the same system as the till: one queue, one kitchen display, one bill per table.
No. Nothing is charged online. Guests pay in person at the end, by whatever means your restaurant already accepts.
Kitchen & stock
A ticket per table the moment the order is fired: items, quantities, modifiers, allergy notes, a prep timer, and alerts when a ticket is overdue or an item was ordered while 86'd.
You track ingredients as you sell. When something runs out, the dishes that depend on it are marked unavailable automatically, on the till and on the QR menu, so guests stop ordering what the kitchen cannot make.
Hardware & setup
Ordinary Android tablets or phones you may already own, plus a standard thermal receipt printer. No proprietary terminals, no imported point-of-sale hardware.
Pilot restaurants are set up together with our team: menu, tables, staff accounts and tax settings included. Most single-location restaurants are running within a day.
Reporting & branches
The day's sales, order count, average bill, cash reconciliation per drawer, and a needs-attention panel that flags low stock, cash gaps and operator alerts.
Yes. Several locations run under one account, with each branch's numbers kept separate and rolled up into one owner view.
Payments & reconciliation
Obali TableKare records payments by Cash, Mobile Money (MoMo) and card so your totals reconcile at the end of the day. Payments are recorded for reconciliation, not processed by Obali TableKare, so you keep taking MoMo exactly as you do now and every sale still lands on a receipt built for GRA E-VAT requirements.
Pilot & pricing
Obali TableKare is in its pilot phase. Pilot pricing is shared when you sign up. Pilot restaurants get preferential terms for helping us get it right.
You run Obali TableKare in real service, we set you up and stay close, and your feedback shapes the product. No commitments, no card, and you can stop any time.