FAQ

Answers, for both counters.

Everything people ask about Obali POS and Obali TableKare, in one place. Search, or filter by product.

Reliability and offline

Obali POS

Nothing, from your team's point of view. Cash and manual mobile money sales keep working with no network. Each sale is queued on the device and replays automatically when the connection returns, and a sale sent twice counts once, never a double charge.

Through a full day. The catalog is cached on the device, sales queue locally as they happen, and everything syncs once the connection is back.

Card capture, creating brand-new products, and processing returns need connectivity, deliberately. Everyday selling does not.

Every sale is written to the device the moment it is rung up, not when it syncs. If a tablet dies, charge it or move to another logged-in device and continue. Nothing that was rung up is lost.

Payments

Obali POS

Cash, MTN MoMo, Telecel Cash, AirtelTigo Money and card. Mobile money and card run through Paystack and are verified on our servers before the receipt prints.

Yes. Manual mobile money sales are recorded against the sale so your end-of-day totals reconcile, even when the money moved outside Obali.

Hardware and setup

Obali POS

Any phone, tablet or till PC with a browser. Thermal receipt printing and USB barcode scanning work straight from the browser, with no native app to install and no proprietary terminals.

Most single-location shops are selling the same afternoon. Import your product list or scan barcodes as you go, and the catalog builds itself.

Inventory and locations

Obali POS

Every sale moves stock automatically. Batches, expiry dates, wholesale pricing and manual adjustments are all tracked, and low-stock alerts tell you before you run out.

Yes. Stock is tracked per location, staff have per-location access, and reporting rolls everything up into one owner view.

Money and reporting

Obali POS

Open the drawer at the start of a shift, close and reconcile it at the end. Gaps are flagged, so end-of-day cash finally adds up.

Yes. Every shop's data is isolated at the database level, your numbers are never shared, and your data is always exportable.

Reliability and offline

TableKare

The till, kitchen display and payments keep working on the local device. Orders queue up and sync automatically when the connection returns.

The till and kitchen display keep working offline. The QR menu runs on the guest's own phone and data connection, so if a guest has no signal, staff take the order at the till as usual and it lands in the same queue.

GRA and taxes

TableKare

It is built for GRA E-VAT requirements: every receipt is itemized with 15% VAT, 2.5% NHIL and 2.5% GETFund calculated and shown correctly, with a clearance reference on the slip.

Learn more: GRA E-VAT receipts

No, and we keep that claim honest: Obali TableKare is built for the GRA E-VAT requirements, but it is not certified or endorsed by the Ghana Revenue Authority.

QR ordering

TableKare

No app, no account, no card details. Guests scan the table code, order from the browser on their phone, and pay the waiter at the end as usual.

No. QR orders land in exactly the same system as the till: one queue, one kitchen display, one bill per table.

No. Nothing is charged online. Guests pay in person at the end, by whatever means your restaurant already accepts.

Kitchen and stock

TableKare

A ticket per table the moment the order is fired: items, quantities, modifiers, allergy notes, a prep timer, and alerts when a ticket is overdue or an item was ordered while 86'd.

You track ingredients as you sell. When something runs out, the dishes that depend on it are marked unavailable automatically, on the till and on the QR menu, so guests stop ordering what the kitchen cannot make.

Hardware and reporting

TableKare

Ordinary Android tablets or phones you may already own, plus a standard thermal receipt printer. No proprietary terminals, no imported point-of-sale hardware.

The day's sales, order count, average bill, cash reconciliation per drawer, and a needs-attention panel that flags low stock, cash gaps and operator alerts.

Yes. Several locations run under one account, with each branch's numbers kept separate and rolled up into one owner view.

Plans and early access

Pricing

Yes. Starter is free for as long as you like, with unlimited sales on one till. No card required to begin.

While we onboard our first shops, every feature, including everything in Growth, is free for everyone. When billing starts you get clear notice well in advance, and early members lock in today's prices.

TableKare is in its pilot phase and pilot pricing is agreed per restaurant. Pilot restaurants get preferential terms for helping us get it right.

You run TableKare in real service, we set you up and stay close, and your feedback shapes the product. No commitments, no card, and you can stop any time.

Anytime, up or down. If you ever step down to Starter, your data stays. Nothing is lost.

Mobile money or card, monthly. Business plans can be invoiced.

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